Recently by Amy Blankenship

6 Lessons I Learned About Customer Service from T Mobile

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Amy Blankenship
6 Lessons I Learned About Customer Service from T Mobile
I'd like to introduce you to Allison. Allison is an example of the things that are right about T Mobile's customer service. It's not that Allison is the only example of great customer service at T Mobile, but I...

"Going Mobile" at 360|Flex

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Amy Blankenship
I'm really looking forward to going to 360|Flex. When I've gone to conferences in the past, I've taken my laptop along, and this conference will be no exception. However, my plan is to only use my laptop during the hands-on...

Ah, BitmapData

February 28, 2010 | | Comments (2)
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Amy Blankenship
Ah, BitmapData
Sometimes when we are working in Flash or Flex, we need to work with the raw pixels of an object on screen. Maybe we want to create a lightweight component to pull in photos off the web, make intelligently scaled...

How I use Social Media: Part 4--LinkedIn

February 26, 2010 | | Comments (1)
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Amy Blankenship
How I use Social Media: Part 4--LinkedIn
Over the past month, I've been covering how I use various social media to gather information, connect with others, document and share my information, and advance my career. In Part 1, I share how I use Twitter. In Part 2, I reveal how FaceBook keeps me in touch with my friends. In Part 3 I discuss how blogging helps me record my thoughts in a way that is useful to myself and others. This week, I want to talk about LinkedIn.

How I use Social Media: Part 3--Blogging

February 16, 2010 | | Comments (3)
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Amy Blankenship
How I use Social Media: Part 3--Blogging
Recently, I've been writing about how I use Social Media. In Part 1, I talked about how I use Twitter. In Part 2, I talked about how I use Facebook and potential I see in Facebook for all of us as developers. Last week, I made a slight digression to talk about how Connected TV and Social Media could work together to make TV as engaging as online content. Today, I'd like to talk about blogging. Obviously, I find blogging to be highly beneficial, and I believe that if you're not blogging, you should be, and here's why.

Can Social Media Save Broadcast Television?

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Amy Blankenship
Can Social Media Save Broadcast Television?
So far I've talked about how I actually use Social Media, and next week I fully intend to continue with that. But right now I'm really hyped about how several ideas in my life are converging right now, so I...

How I use Social Media: Part 2--Facebook

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Amy Blankenship
How I use Social Media: Part 2--Facebook
Last week I started a series about how I use social media, starting with Twitter. This week I'm going to talk about Facebook. What is Facebook? They tell me that Facebook started out as a way for Harvard University students...

How I use Social Media: Part 1--Twitter

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Amy Blankenship
How I use Social Media: Part 1--Twitter
We've often seen articles on why people don't like social media, the basics of how to use Twitter or Facebook, or even how to integrate your RIA into social media. What I haven't seen so much of are accounts of specifically what people are doing with social media and how it benefits them. The cool thing about having a column called "Developer Diary" is that I feel it lets me share my personal story with you. So for the next few weeks I'm going to tell you what I'm doing with social media and how it is benefitting me. This week, I am going to talk about Twitter.

What have we forgotten about UX?

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Amy Blankenship
What have we forgotten about UX?
Maybe I'm not very smart (don't answer that!). Possibly it's because I got my Graphic Design degree almost 20 years ago. Or maybe it's because most of what I've learned about UX design is geared toward eLearning, where the...

Moving from being a Flash Developer to being a Flex Developer

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Amy Blankenship
Moving from being a Flash Developer to being a Flex Developer
Last November, Rich Tretola asked InsideRIA readers what topics they'd like the InsideRIA bloggers to cover. One of the answers that intrigued me was by a commenter who was looking for advice on how to make the transition from...

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