If you're like me, you've been hearing a lot about this amazing thing called User Experience. It's supposed to turn your normal, old, web 1.0 piece-of-garbage application into a shining beacon of hope in a world beleaguered by bad interfaces. If you're like me, you've been watching the explosion of User Experience from somewhere between the forefront and the sidelines, enjoying the arrival of the requisite acronyms (UX, XD, EX, UXD, etc.), and trying to figure out exactly where and what the forefront even is. If you're like me, you've been a little skeptical of this vague and magical term for a while now, and if you're anything at all like me, you've been wanting someone to clear things up.